Additional discounts and website features are available for customers such as stationery designers, calligraphers, artists, and printermakers placing frequent orders. Find out more below.
An Artisan Account provides additional discounts of up to 20% off our pricing as well as extra website features for customers that maintain a certain quantity of items ordered over the last 90 days.
The additional discounts available are:
| Order history period | Order history quantity | Discount applied |
| 90 days | 1,500 pieces | 10% off |
| 90 days | 3,000 pieces | 15% off |
| 90 days | 4,500 pieces | 20% off |
The additional website features available are:
Artisan Accounts are applied to standard customer accounts automatically where a minimum of 1,500 pieces have been ordered online from the last 90 day period. Orders can be for any size, colour, or grade. Artisan Account status is removed once the 90 day order history total falls below the 1,500 piece threshold.
You can view the status of your account, how many pieces you have in your 90 day order history, and the discount that is being applied on the Account page.
There is no application process as Artisan Accounts are activated automatically when a minimum of 1,500 pieces have been ordered online over the last 90 day period. Orders can be for any size, colour, or grade. The Artisan Account status is removed once the 90 day order history total falls below 1,500 pieces.
You can view the status of your account on the Account page.
You can view the status of your account, how many pieces you have in your 90 day order history, and the discount that is being applied on the Account page.
When active, Artisan Accounts display a tag icon in the top right-hand corner: .
The additional discounts available are:
| Order history period | Order history quantity | Discount applied |
| 90 days | 1,500 pieces | 10% off |
| 90 days | 3,000 pieces | 15% off |
| 90 days | 4,500 pieces | 20% off |
You can view the status of your account, how many pieces you have in your 90 day order history, and the discount that is being applied on the Account page.
If an item (a specific size, colour, and grade) is out of stock we are most likely in the process of making more. A restock notification will notify you once new stock is added and available to ship.
All customers can register to receive a restock notification email, however emails are sent to Artisan Account holders first once new stock is added.
Restock notifications can be created on the page of the item you would like to notified about. They can be managed in the Restock Notifications section in your Account.
Please be sure to read our main FAQ for full details on how to create and manage restock notifications.
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