Suspension of all shipping

As of Tuesday 24th March, the Prime Minister of India has ordered a lock-down across the whole country in order to reduce the spread of the COVID-19 pandemic. As such, our factory is closed until further notice and we are not accepting any new orders.

If you have an outstanding order with us we will be in touch regarding a cancellation and full refund.

Sri Aurobindo Handmade Paper

Established 1959, Pondicherry, India

Manufacturer and Exporter of Fine Cotton-rag Paper & Handcrafted Stationery

Privacy Policy

Sri Aurobindo Handmade Paper (or 'us/we') takes the privacy of its website users seriously. This statement explains our privacy policy and data-protection practices. By using one of our websites or providing any personal information using one of our sites, you are agreeing to the collection and use of information in the manner described in this Privacy Policy.

Global scope
Because Sri Aurobindo Handmade Paper is a global site, information that you submit to one of our websites in one country or language may be sent electronically to a server for one of these sites in another country. As a result, the information may be used, stored, or processed outside the country where it was recorded.

What information do we track?
Our server gathers in log files, general demographic information from all users of our websites. This includes browser types, IP addresses and referring domains. This data is used only in aggregate form; no individual user is identified. We use this information to help us understand and support our visitors' needs.

If you choose to receive information regarding Sri Aurobindo Handmade Paper's services, you may need to complete our information request forms. These forms require your name and e-mail address. We use this information to send updates about ourself and our events.

What data do we collect when placing an order?
We collect the following data:
  • Personal identification information (name, physical address, phone number)
  • Order information (items bought, quantities, prices).

How do we collect your data when placing an order?
You directly provide us with the data we collect. We collect and process data when you place an order through one of the online shops where our products are available, such as Amazon.com, Amazon.in, Etsy.com.

How will we use your data when placing an order?
We collect your data so that we can process your order by picking, packing, and despatching it through your selected courier (DHL or FedEx). We share the personal data we collect (name, physical address, phone number) with our couriers (DHL or FedEx) for the purposes of booking your shipment.

We will not share your data with any other companies for marketing purposes or otherwise.

How do we store your data when placing an order?
We keep your personal data for up to 30 days in order to prepare and despatch your order, as well as create tax invoices for revenue reporting purposes. Once this time period has expired, we permanently delete your data.

Security and disclosure
We use security measures to protect against the loss, misuse, and alteration of the information under our control which is gathered from our websites. We store this information in a secure environment at one or more of our service providers. Sri Aurobindo Handmade Paper personnel with access to this information have been advised of the importance of maintaining the confidentiality of such information and of using it only for the purposes described in this Privacy Policy.

To facilitate mailings and/or wireless communications, Sri Aurobindo Handmade Paper may provide the necessary mailing information to third party contractors which will perform the mailing on our behalf.

Other than as expressly described in this Privacy Policy, we will not share, sell, or rent personally identifiable information with anyone outside of Sri Aurobindo Handmade Paper, without your prior permission or unless ordered by a court of law.

Sri Aurobindo Handmade Paper is not responsible for the privacy practices or the content of any other websites to which we link.

Notification of privacy policy changes
Sri Aurobindo Handmade Paper may amend this Privacy Policy from time to time. If Sri Aurobindo Handmade Paper decides to make substantial changes in the way we use your personal information, we will post the changes on this page so that you always will know what information we collect, how it is used, and when and how it will be disclosed. Your use of any Sri Aurobindo Handmade Paper website following notice of such change will be deemed acceptance of the revised Privacy Policy, which may include application of the new policy to information provided prior to the date of such change.

Choice/opt-out and updating information
If you receive marketing or similar e-mail from us and wish to opt out of receiving such messages, then you may simply follow the opt-out procedure specified in such e-mail.

How to contact us
If you have any questions about our privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us at [email protected]

In works, aspiration towards Perfection is true spirituality
– The Mother